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TTEC:NASDAQTTEC Holdings, Inc. Analysis

Data as of 2026-05-28 - not real-time

$2.64

Latest Price

8/10Risk

Risk Level: High

Executive Summary

TTEC is trading at $2.64, far below its DCF fair value of $6.58, suggesting a material upside. However, the stock sits under its 20‑day (2.69) and 50‑day (2.74) SMAs, the RSI hovers around 48, and volume is on a decreasing trend, all pointing to a bearish technical backdrop. The MACD shows a marginal bullish signal but the histogram is near zero, so momentum remains weak.
Fundamentally, revenue slipped 7% YoY to $496 M and the company posted a loss per share of $4.18, yet forward EPS of $1.25 and a forward PE of ~2.1 indicate earnings could rebound. Management is emphasizing a >40% offshore mix and AI‑driven CX services to lift margins, but the balance sheet is strained with a debt‑to‑equity ratio exceeding 950% and a negative ROE, adding significant financial risk.

Market Outlook

Short Term

< 1 year
Neutral
Model confidence: 6/10

Key Factors

  • Recent earnings miss and negative profit margin
  • Technical weakness: price below key SMAs and decreasing volume
  • High short‑term volatility and bearish trend direction

Medium Term

1–3 years
Positive
Model confidence: 7/10

Key Factors

  • Significant valuation gap to DCF fair value
  • Forward EPS positivity and low forward PE
  • Strategic shift toward offshore mix and AI‑enabled CX services

Long Term

> 3 years
Positive
Model confidence: 6/10

Key Factors

  • Long‑term growth potential in the CX technology market
  • Undervalued relative to industry PE multiples
  • Potential margin improvement if offshore/AI initiatives succeed

Key Metrics & Analysis

Financial Health

Revenue Growth-7.10%
Profit Margin-9.60%
P/E Ratio2.1
ROE-100.97%
ROA3.65%
Debt/Equity956.55
P/B Ratio1.3
Op. Cash Flow$127.0M
Free Cash Flow$91.7M
Industry P/E40.4

Technical Analysis

TrendBearish
RSI48.1
Support$2.36
Resistance$3.11
MA 20$2.69
MA 50$2.74
MA 200$3.16
MACDBullish
VolumeDecreasing
Fear & Greed Index92.34

Valuation

Fair Value$6.58
Target Price$4.00
Upside/Downside51.52%
GradeUndervalued
TypeValue

Risk Assessment

Beta2.06
Volatility80.22%
Sector RiskMedium
Reg. RiskMedium
Geo RiskHigh
Currency RiskMedium
Liquidity RiskHigh

This analysis may contain inaccuracies and is provided for informational and research purposes only. It is not personal investment advice, a recommendation, or an instruction to buy, sell, or hold any asset.