NOW:NYSEServiceNow, Inc. Analysis
Data as of 2026-05-20 - not real-time
$101.83
Latest Price
6/10Risk
Risk Level: Medium
Executive Summary
ServiceNow is trading at $101.83, comfortably above its 20‑day and 50‑day moving averages but still well below the 200‑day average, indicating a short‑term bounce within a longer‑term downtrend. The MACD histogram is positive and the signal line is bullish, while the RSI sits at 58, suggesting modest momentum to the upside. The stock finds a solid support near $83.6 and faces resistance around $110.8, giving a clear price corridor. Volatility over the past 30 days exceeds 80%, yet the beta of roughly 0.68 points to lower sensitivity to market swings. Trading volume remains stable, supporting liquidity.
On the fundamentals side, revenue grew 22% year‑over‑year to $13.96 B and margins remain strong with gross margin above 75% and operating margin above 13%. The company generated over $5.4 B of operating cash flow and holds $5.2 B of cash against $2.4 B of debt, leaving a comfortable balance‑sheet. Forward earnings are projected at $5.03 per share, compressing the forward P/E to about 20 versus a trailing P/E of 60, which aligns with a more reasonable valuation. A discounted‑cash‑flow model values the business near $160, implying roughly 40% upside from the current price. Analysts collectively rate NOW as a strong‑buy with median price targets near $138, reinforcing the upside thesis. Recent news highlights a multi‑year AI partnership with Experian and broader market sentiment labeling ServiceNow as an AI winner, though guidance was trimmed due to delayed Middle‑East on‑premise deals. Overall, the blend of robust growth, solid cash generation, and favorable AI positioning outweighs the short‑term technical headwinds.
On the fundamentals side, revenue grew 22% year‑over‑year to $13.96 B and margins remain strong with gross margin above 75% and operating margin above 13%. The company generated over $5.4 B of operating cash flow and holds $5.2 B of cash against $2.4 B of debt, leaving a comfortable balance‑sheet. Forward earnings are projected at $5.03 per share, compressing the forward P/E to about 20 versus a trailing P/E of 60, which aligns with a more reasonable valuation. A discounted‑cash‑flow model values the business near $160, implying roughly 40% upside from the current price. Analysts collectively rate NOW as a strong‑buy with median price targets near $138, reinforcing the upside thesis. Recent news highlights a multi‑year AI partnership with Experian and broader market sentiment labeling ServiceNow as an AI winner, though guidance was trimmed due to delayed Middle‑East on‑premise deals. Overall, the blend of robust growth, solid cash generation, and favorable AI positioning outweighs the short‑term technical headwinds.
Market Outlook
Short Term
< 1 yearPositive
Model confidence: 7/10
Key Factors
- Positive MACD and RSI momentum
- Support level provides downside cushion
- AI partnership with Experian expands addressable market
Medium Term
1–3 yearsPositive
Model confidence: 8/10
Key Factors
- 22% revenue growth and expanding AI platform
- Forward P/E of ~20 suggests reasonable valuation
- Strong cash flow and low debt support scaling
Long Term
> 3 yearsPositive
Model confidence: 9/10
Key Factors
- DCF indicates ~40% upside
- Positioned as AI infrastructure leader
- High gross margins and recurring SaaS revenue ensure durability
Key Metrics & Analysis
Financial Health
Revenue Growth22.10%
Profit Margin12.59%
P/E Ratio60.6
ROE16.07%
ROA5.66%
Debt/Equity20.73
P/B Ratio9.0
Op. Cash Flow$5.4B
Free Cash Flow$5.1B
Industry P/E38.0
Technical Analysis
TrendBearish
RSI58.7
Support$83.58
Resistance$110.83
MA 20$92.17
MA 50$98.92
MA 200$143.97
MACDBullish
VolumeStable
Fear & Greed Index89.11
Valuation
Fair Value$159.78
Target Price$142.77
Upside/Downside40.20%
GradeFair
TypeGrowth
Risk Assessment
Beta0.68
Volatility86.73%
Sector RiskMedium
Reg. RiskLow
Geo RiskMedium
Currency RiskLow
Liquidity RiskLow
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This analysis may contain inaccuracies and is provided for informational and research purposes only. It is not personal investment advice, a recommendation, or an instruction to buy, sell, or hold any asset.