Privacy Policy
Last updated: 10/9/2025
1. Introduction
Riesgo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, account credentials, and any other information you provide when creating an account or using our services.
- Portfolio Data: Information you choose to analyze or upload to our platform.
- Usage Data: Information about how you use our services, including IP address, browser type, device information, and access times.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Communicate with you, including for support, updates, and marketing (where permitted by law)
- Comply with legal obligations and enforce our terms
- Detect, prevent, and address technical issues or security breaches
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data only when we have a legal basis, including your consent, performance of a contract, compliance with legal obligations, or our legitimate interests.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers and partners who assist in operating our services (under strict confidentiality agreements)
- Authorities or law enforcement if required by law or to protect our rights
- Other parties with your explicit consent
6. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at [email protected].
10. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store certain information. You can control the use of cookies at the individual browser level. For more information, see our Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].